How it works

RGR runs in three stages: a free audit of your visibility and overdue customer numbers, a build phase that integrates reminders and rebooking with your existing systems, and an ongoing run phase billed monthly with no contract. Most garages are live within one to two weeks of the audit.

  1. Audit

    The free retention audit has two parts. The first is a live check of your public visibility: search ranking, review volume and profile completeness, using the same tool available on this site. The second, with your consent, checks your existing customer database against DVSA MOT records to find out how many past customers are actually overdue and not booked in. That number is usually the more uncomfortable one.

  2. Build

    RGR integrates with the garage management system you already use rather than replacing it, and connects to DVSA data to identify who's due or overdue. Reminder sequences, rebooking flows, missed call handling and review requests are configured around your actual customer data, not a generic template. This is the one off setup phase.

  3. Run

    Once live, the system runs continuously: reminders go out on schedule, missed calls are caught, reviews are requested from every customer, and your Google Business Profile is kept current. This is billed monthly, rolling, with no fixed term. You can stop at any point.

What this doesn't do

RGR is honest about the limits of what's being sold, on the site and before you sign anything.

It doesn't put you in the Google Maps pack. Map pack ranking depends on a verified Google Business Profile with a physical, staffed address near the searcher. RGR has no local office in any town it markets to, and doesn't claim one. What RGR targets instead is organic local search intent and, where it applies, your own existing Business Profile's local ranking. If a marketing pitch promises Maps pack rankings for a remote service with no local premises, that promise doesn't hold up.

It doesn't fabricate results. Until a garage has a real, verifiable case study with RGR, this site describes what the service does, not what it has achieved. No invented testimonials, no made up uplift figures.

It doesn't gate or incentivise reviews. Google prohibits both. Every customer gets the same review request, whether their last visit went well or not.